Our services

Expert Architecture Services

We adapt to your company and build the necessary infrastructure so you can use AI safely.

Ticketing software compability

Smartqueue is compatible with most ticketing systems such as Salesforce, Helpdesk, and any similar Software.

two hands reaching for a flying object in the sky
two hands reaching for a flying object in the sky
blue and white logo guessing game
blue and white logo guessing game
Glowing ai chip on a circuit board.
Glowing ai chip on a circuit board.
empowerment with AI

Smartqueue uses AI like no one else in the market, increasing its accuracy and reliability to levels far higher than any other company, ensuring consistently reliable and error-free answers and providing the best customer service.

Tier 1 Ticket Automation


Resolves up to 85% of repetitive, low-complexity support tickets such as password resets, order status inquiries, and subscription changes.

  • Reduces escalations by 40–60%, freeing senior staff to focus on complex or high-value issues.

Smart Ticket Classification & Routing

  • Automatically tags, categorizes, and routes support tickets in real time.

  • Ensures accurate escalation only when human intervention is necessary, reducing bottlenecks.

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man sitting in front of table
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white arrow sign on gray concrete floor
the word language spelled with scrabble tiles on a table
the word language spelled with scrabble tiles on a table
Multilingual, Brand-Safe Replies

  • Provides automated responses across multiple languages with strict brand guardrails.

  • Allows global organizations to deliver consistent customer experiences without additional staffing.

Compliance & Guardrails

  • Proprietary modular guardrails for security, compliance, and industry-specific needs (finance, healthcare, government).

  • Protects companies against brand and regulatory risks while scaling automation.

gray padlocks lot
gray padlocks lot